Markuu Makippa (Finland)
Sales and Revenue Development Manager, Restel Hotel Group, Helsinki, Finland
"IHTTI provided me with a framework of essential skills and gave me a global network that has proven very useful."
"I chose to study hospitality as I wanted to be involved in the travel and tourism business. My main goal at that time was to see the world and meet people from different places.
My career since leaving IHTTI has fulfilled my goal of an international career and I have worked in Japan, Thailand, Indonesia, the USA and Finland. One of the most important skills that I learned at IHTTI was learning to understand how to manage oneself with people from different cultures. This has proved to be a really important skill and in one of my career highlights it was essential when I was sent from Finland to Japan to make a sales presentation in Japanese!
In 1999 after working in F&B, Front Office and Rooms Division, I moved away from the operational side of hotel management and have since then focused on business analysis and revenue management. In my current role I am the Sales and Revenue Development Manager for the Holiday Inn, Crowne Plaza, Cumulus and Rantasipi hotel brands in Finland.
To any student thinking of studying hospitality, I would say that you really can’t go wrong. There are a vast number of different employment opportunities in the industry and there is a lot of demand for trained personnel.
My professional philosophy is simple and can be summed up by the following statement; always keep improving!"