New Students

  • Before You Arrive: Travel and Visa Information


    • Visa Application

      It is important to apply for a student visa at least 8-12 weeks before students begin their courses, at the respective Swiss Embassy/Consulate.

      To apply for a student visa, the following enclosures are required:

      1. 3x visa application form, duly completed, dated and signed (available at the local Swiss Embassy/Consulate)
        Visa Application Form
      2. 4 recent passport-size photos in colour (must adhere to Schengen requirements)
      3. Valid passport
      4. School confirmation letter
      5. Proof of financial resources (bank statement of the applicant or applicant’s parents)
      6. Diploma/certificates of completed studies with an official translation
      7. English certification (IELTS, TOEFL, Cambridge, etc.)
      8. Résumé (curriculum vitae)
      9. Motivation letter and study plan
      10. Written confirmation that the applicant will leave Switzerland after the requested stay

      Visa requirements vary for each country so students should check with the Swiss Embassy/Consulate in their country before applying. More information on visa application

      Upon students arrival to Switzerland, the school will obtain necessary permits for study and work placement.


      Pre-departure Sessions

      Organised by the local representative in many countries for students to meet each other and to receive a briefing on how to prepare for their stay in Switzerland.


      Arrival Time/Dates

      Check-in weekend begins at 1pm on the Friday of the induction weekend. From this time, students will be able to move into their accommodation and have their meals at the school.

      Students should not arrive at school before this time. If it is unavoidable for students to arrive before Friday, they will be required to arrange their own accommodation.


      Transfer from Geneva Airport

      For students arriving at Geneva airport, the school can arrange a transfer. For more information students should contact their local representative or the admissions office. It is important that students’ arrival details are communicated no later than three weeks before the beginning of term to the following email address :

      The following information should be supplied :

      1. Ms/Mr, student first name and last name
      2. Date of birth
      3. Arrival date
      4. Arrival time
      5. Airline and flight number
      6. Arriving from
      7. Destination: school and course
      8. Any flight connection:
        airline, flight number and airport

      Geneva airport also has its own railway station.

      For train schedule and prices, please check the website:


      Welcome Desk at Geneva Airport

      Swiss Education GroupOver the induction weekend, a Swiss Education Group welcome desk operates at Geneva airport (Friday 8 am until Sunday night 10:30 pm). Located immediately after the custom clearance, the desk is marked with the Swiss Education Group logo.

      Senior students and/or staff will welcome students at the desk, help with purchasing their train tickets and ensure that they take the correct train to Neuchâtel. It takes approximately two hours to Neuchâtel by train.


      Transfer from Zurich Airport

      Zurich airport has its own railway station in Basement 2 of Terminal B. It takes about three hours to reach Neuchâtel.

      Train tickets can be purchased at the ticket counter in Basement 1 or the ticket machine before boarding the train and all major credit cards are accepted. For the train schedule and price, please check the following website :

      Please note that transfers are not organised from Zurich airport.


      Arrival by Car

      For those arriving with their own transport, check your itinerary on Google.


      Induction Weekend

      Over the induction weekend at IHTTI School of Hotel Management, students will be involved in an orientation programme. This gives an introduction to the courses and lifestyle at school.

      A series of checkpoints are set up to help students get acquainted with the school. Uniform and class schedules will also be distributed during this time.

      We strongly recommend for students to arrive no later than 4 p.m. on Saturday. Induction will take place all day Sunday.

  • What to Bring


    • Uniform

      Uniforms are to be worn by all students from Monday to Friday from 7 a.m. until 7.30 p.m.


      Female students will receive:

      1. 1 school blazer
      2. 1 skirt (knee length) or 1 pair of trousers
      3. 1 scarf

      To complete the school uniform, female students are asked to bring:

      1. 6 white blouses with collar - long sleeves, cotton, classic style
      2. 2 black skirts or trousers (restaurant uniform)
      3. 2 pairs of comfortable black shoes
      4. 1 grey or black wool sweater/pullover (to wear under the uniform jacket)
      5. 6 pairs of tights/stockings - beige, black or grey

      Male students will receive:

      1. 1 school blazer
      2. 1 pair of trousers
      3. 1 tie

      To complete the school uniform, male students are asked to bring:

      1. 6 white shirts - long sleeves, cotton, classic style
      2. 2 black trousers (restaurant uniform)
      3. 2 pairs of comfortable black shoes
      4. 1 grey or black wool sweater/pullover (to wear under the uniform jacket)
      5. 6 pairs of black socks


      Additional blazers, skirts, trousers, scarves and ties can be purchased from the housekeeping department. For prices, please contact the reception.

      Students in semester 4 of the Bachelor programme and Master students will not be provided with a uniform and should bring their own dark coloured business suit.

      Kitchen and restaurant uniform
      Professional uniform for the kitchen and restaurant practical classes are loaned to the students during the semester.


      Additional Clothing

      You should bring a business suit (to be worn when uniform is being cleaned; a uniform dispensation is required from reception).

      For winter weather

      1. Thick padded jacket or overcoat
      2. Sweaters
      3. Gloves and scarves
      4. Sturdy waterproof shoes
      5. Warm hat

      For special events
      A traditional costume from your home country could prove to be useful for special events.


      Smart Casual Dress

      When you are not in school uniform, bear in mind that as a student of a hotel management school, it is important that the image you project is professional. During the opening stages of the semester our lecturers may advise you on your dress. Please take these comments as sound advice and act accordingly. Make sure that you maintain these standards during both the academic semester and your internship!


      Name Tag

      You will receive a name tag and a school pin and are required to wear them during class hours and while on professional excursions. (The name tag is to be worn horizontally on the left side of the chest).



      Although the school provides a modern IT resource center, we encourage you to bring your own laptop. Laptops must be formatted to connect to the school network. This will be organized by the IT helpdesk when you arrive at school.

      Please note that it is essential that your computer is running an English operating system (Windows or Mac). If you do not have an English operating system it will be available to purchase at a discounted student rate.


      International Power Adaptor

      Swiss power socketThis is a picture of a Swiss power socket. An adaptor may be required to plug in electrical appliances; such devices are usually available from travel shops and in airports.


      Miscellaneous Items

      1. Alarm clock
      2. Calculator
      3. Dictionary
      4. Toiletries (shampoo, etc.)
      5. Stationery supplies (pens, pencils, paper, paperclips, etc.)
      6. Backpack/book bag
      7. Laundry bag
      8. Travelers money belt
      9. Umbrella and raincoat
      10. Small sewing kit
      11. Photocopies of important documents such as passport, previous education qualifications and work experience


      Pocket Money

      Students will require pocket money in order to purchase toiletries, postage, phone calls and participate in leisure activities outside of school hours. The amount depends on the leisure activities undertaken, but a suggested minimum amount is CHF 100.- per week.


      Items Forbidden on all Campuses

      1. Electrical appliances such as irons, heating elements, rice cookers, toasters, cooking appliances, etc. (Hair dryers and sound systems are permitted). This is a very important fire prevention rule
      2. Weapons and substitutes (pocket knives) are strictly forbidden
      3. Only medicines issued on prescription by a registered doctor may be brought to school. IHTTI School of Hotel Management has a no drugs policy, inside and outside campus
      4. Alcohol - no alcohol is to be brought on to the school premises by students
  • Life at IHTTI School of Hotel Management


    • Study Facilities

      IHTTI School of Hotel Management is located in the heart of the city of Neuchâtel a short walk to the train station, lake, central shopping and entertainment district. The campus is situated in a former hotel that has been renovated to provide the state-of-the-art facilities of a modern university campus.

      Training Restaurants
      First year students will be trained in restaurant service and kitchen practical in the two training restaurants:

      1. Luxus, fine-dining restaurant
      2. Fashionista, international buffet

      Learning Resources Center
      A full time librarian is on hand, in the wellstocked library, to assist with your questions. Students also have access to a wide range of online catalogues and articles.


      Recreational Facilities

      You will have the choice to eat in either of the two campus restaurants: Luxus, fine dining, or Fashionista, international buffet. All meals in these restaurants are included in your fees (Luxus upon reservation).

      Coffee Beans lounge bar
      Coffee Beans is Swiss Education Group’s own franchise of coffee shops. Run by our in-house trainees it serves a wide range of hot and cold beverages as well as snacks and sandwiches. It is located on the ground floor next to the reception.

      Student kitchen
      There is a student kitchen available, which you may book in order to enjoy a private dinner amongst friends and cook your favourite food.

      Student bar
      Open from Wednesday to Saturday in the evenings, the student bar is run by our in-house trainees for the exclusive use of IHTTI students.

      IHTTI has a number of membership cards for the local gym that may be used by students. The cards are available at the reception desk, and must be returned within two hours. This service is free of charge.

      Vending Machines
      Cold drinks and snacks are available in vending machines located on the first floor.


      Other Facilities and Useful Information

      Room Key
      Each live-in student will be issued with a key to their room, which should be kept safe. Lost keys will be replaced at a cost of CHF 150.- . Your key must be returned to the reception at the end of the semester.

      Laundry Room
      A self-service laundry is available by reservation complete with washing and drying machines and ironing boards. The laundry machines are card-operated, cards are available to purchase from the reception. Irons can be borrowed from the reception.

      School E-mail
      All students will be provided with a school e-mail address through which they will receive all school-related information. Students are required to check their e-mail on a regular basis in order to keep up-to-date with the school’s operations.

      IT support is available for questions and assistance with all technical issues.

      Notice board
      A notice board is located on the first floor close to the vending machines displaying information on timetables, duty rosters, excursions, social events and other important news.

      Incoming student mail will be distributed daily to students pigeon-holes.

      Registered mail and parcels
      If you receive a registered letter or a parcel, you will be notified by e-mail to come and pick it up from the reception. You are requested to come in person (don’t send a friend!).

      Telephone Calls and Faxes
      Students can receive phone calls directly to their room and make external calls using calling cards (available in nearby stores). Faxes destined to students can be sent to the reception fax at the following number: +41 (0)32 720 80 55 Faxes should display the name of the recipient who will then be informed by e-mail that a fax has been received and is available for collection.

      Safety deposit boxes
      IHTTI has a limited number of safety deposit boxes available for rent. A deposit will be required for the key.

      Students are responsible for the contents of their safe and in the case of loss, theft or damage, the school will not be held responsible.



      Having a good quality of life includes having access to sports, physical activity, the outdoors, excursions, museums, arts, local heritage, festivals, individual hobbies and interests. At IHTTI our Sports and Leisure Coordinator works hard to organise a wide variety of sport and leisure activities throughout the semester.

      Welcome party
      Organised at the beginning of every semester, students are invited to meet and get to know each other.

      International Recruitment Forum
      Each semester the International Recruitment Forum brings representatives from some of the world’s leading hospitality companies to meet students and present internship and graduate positions. An important occasion to network for future job opportunities!

      Workshop classes
      A series of fun, interactive courses are offered each semester where industry experts share their passion and knowledge with interested students. Wine, champagne, spirits, cigars and other luxury products are covered in lectures, practical classes and demonstrations.

      These classes are a special option and a small fee will be charged for participation.

      Theme Nights and Banquets
      As part of their curricular programme, students will organise and attend banquets, which are fantastic creative events at IHTTI!

      Wine Trip
      Each semester the school organises a wine trip for students, to learn more about the wines studied during classes and offering students the opportunity to discover new regions.

      Sports Day
      Each semester a sports competition is organised between all Swiss Education Group schools; all students are invited to join a team and cheer for their school!

      Graduation Ceremony
      This important event in the life of a student is hosted in the exclusive venue of the Château of Neuchâtel. Following the ceremony all graduating students and guests are invited to a dinner cocktail party.

      Note: these events are subject to change.


      Useful contacts


      The main contact address is:
      IHTTI School of Hotel Management
      Av. de la Gare 15-17
      CH-2000 Neuchâtel, Switzerland
      Tel. + 41 (0)32 720 80 50
      Fax + 41 (0)32 720 80 55


      For your room location:
      Tel. + 41 (0)32 720 81 01


      For general information:
      Tel. +41 (0)32 720 80 50


      For health insurance related matters:
      Tel. +41 (0)32 720 81 01


      For administration purposes
      (e.g. enrollment, visa, etc.):
      Tel. + 41 (0)32 720 81 01


      For sending information about
      your flights (airport pick-ups):


      For academic information:
      Tel. + 41 (0)32 720 86 32


      Emergency phone number:
      Tel. +41 (0)32 720 80 50

      This emergency number is attended 24 hrs a day and should only be used in case of emergency.

  • Academic Services


    • Academic Office

      Assists students with any administrative issues related to academics: study attestations, records of achievement, diplomas, class schedules, module exemptions, etc.


      Administration Office

      Available for any questions regarding student visas, resident permits, invoices and other enrollment information.


      Internship Office

      The internship office places year one Bachelor, Postgraduate Diploma and direct entry students for professional training in Switzerland or abroad. They also assist older students with their internship questions.


      Study Adviser Scheme (SAS)

      The study adviser scheme provides students with assistance and guidance in their academic studies by offering additional support in a variety of subjects.


      Computer room

      The computer room is accessible to students outside of class hours.


      Module Exemption Procedure

      Students who have thorough knowledge or qualifications in a module may be exempted. Exemption requests must be made during the first two weeks of the semester.

      The appropriate form, available from the academic office must be submitted to the module lecturer in the first week of the academic semester accompanied by supporting documents (transcripts, course descriptions and learning objectives).


      Study area

      A study area is available in IHTTI, accessible to students 24 hours a day.


      Copiers and Printers

      Each student will receive a photocopy card with credit for printing (included in the fees). If necessary, additional credit can be purchased from the reception.

  • Your Life on Campus


    • Accommodation

      At the time of your enrollment you have chosen one of the following room types:

      1. Double standard (included in the fees)
      2. Single standard
      3. Double deluxe
      4. Single deluxe

      Double standard rooms are reserved upon the reception of the deposit payment.

      All other room types can only be confirmed once full payment of school fees has been received. Allocation is made on a first paid, first served basis.


      Holiday Periods

      Accommodation is not included during the semester break periods and an additional charge will be applied for students who wish to remain on campus.


      Housekeeping Service

      Linen and towels are provided for students and rooms are cleaned once per week by the housekeeping team. Students are required to keep their room at an acceptable level of tidiness at all times.



      Full board is provided 7 days a week, 3 meals on weekdays and 2 meals (brunch and dinner) at weekends.

      A range of options is offered at all meal times with vegetarian and non-pork/beef menus available. Students requiring a special diet due to medical reasons should inform the student counsellor upon their arrival at school. A medical certificate will be required.

      For students who observe Ramadan, special arrangements for meals can be arranged upon request.


      Sports and Leisure Coordinator

      A Sports and Leisure Coordinator is at the disposal of students and will be organizing weekly sports activities as well as excursions.

  • Other Facilities and Useful Information


    • Reception

      The reception staff are at your disposal from Monday to Friday. Outside of opening hours a residence supervisor is on call.


      Luggage Room

      During your internship periods you will have the opportunity to store one piece of luggage or one standard box in the school’s luggage room for a maximum period of six months. All items must be clearly labelled and locked or sealed. This service is free of charge and the school will not be held responsible for any damages or loss of possessions stored.



      There is no student parking available at the school. Students will have to make their own arrangements.


      Health Care and Medical Insurance

      IHTTI provides its students with health care coverage (including the daily cost of hospitalisation in a shared room) and for corporal accident both on and off-school premises in Switzerland and abroad.

      In case of accident or illness, students should first contact the reception or the student counsellor who will organise further action.

      Only medicines prescribed by doctors are covered and dental care is not included in the coverage.

      All medical bills should be forwarded to the school’s health insurance coordinator and must not be paid by the student.



      Some standard medicines are available at the student counselor’s office or the front desk in case of emergency. For legal reasons, you will have to sign a discharge every time you ask for medicine.


      Security Deposit

      This deposit is a security deposit from which the following can be deducted (this list is not exhaustive):

      1. amages caused directly by you in your room and/or the school premises
      2. Collective damages: these are damages that cannot be allocated to a student in particular and are therefore split between all students
      3. Yearbook
      4. Deductible for health insurance
      5. Unpaid school fees under CHF 100.-

      The security deposit is paid once in full and in following semesters the student will pay what has been used during the previous semester. The security deposit will be refunded 6 months after the end of the last academic semester.


      Safety and Security on Campus

      The IHTTI building is equipped with camera surveillance and a door code is used to access buildings outside of school hours. The code, which is regularly changed, should not to be given to any outside person under any circumstances.

      A fire drill will be carried out at the beginning of the semester and for your own safety, you should familiarise yourself with emergency procedures and fire escape routes.


      Smoking Areas

      For safety reasons, smoking is strictly prohibited except in designated areas.



      Visitors are more than welcome at IHTTI School of Hotel Management during certain hours. All visitors must report to the reception upon arrival and be provided with a visitor badge. An identification document will have to be presented.

  • Neuchâtel and Switzerland


    • Neuchâtel

      Hotels in Neuchâtel
      Due to space limitations, IHTTI School of Hotel Management is unable to provide accommodation for visitors. To find information about rates and availability of hotels in Neuchâtel, please visit the following website:


      Public transport

      Public Buses
      Bus stops are within easy walking distance of IHTTI. The TNN network connects the different parts of the city and surrounding areas. For timetables, please visit:

      The TRN network connects Neuchâtel with other parts of the Canton (Le Locle, La Chaux-de-Fonds, etc.). For timetables, please visit

      The train station is located a two minutes walk from IHTTI. The Swiss railway system is very efficient and connects all major towns and cities. The TGV can also be boarded in Neuchâtel train station arriving in Paris within four hours. For timetables, please visit:

      Readily available at Neuchâtel train station, they are however quite expensive.



      There are a vast range of activities, sites and destinations for students to enjoy during their time in Switzerland and students are encouraged to explore as much as possible during their stay.

      Local Region
      As a university city, Neuchâtel offers students a vast range of cultural, outdoor and nightlife activities. From a boat trip on the lake to exploring the Areuse Gorge, visiting a local museum or an evening at a pub, club or cinema, Neuchâtel offers something for every student.

      Attractions include the Olympic museum, the Quai d’Ouchy promenade and the old town.

      Visit the St-Pierre cathedral and its ancient vaults, the old town and one of the most popular attractions, the Jet d’eau. An ideal destination for a shopping trip on a Saturday!

      Switzerland’s capital city has a very attractive old town with lots of style! Highly recommended for an impressive Saturday excursion.

      Zurich is often referred to as the economic capital of Switzerland, it is a vibrant city, with a lot to offer and a variety of trendy bars and restaurants and a great nightlife.

      Swiss People and Swiss Culture
      Switzerland’s independence and neutrality have long played a role in the country’s culture. In more recent history, Switzerland has opened up to its European neighbors and is now an active member of the United Nations. Switzerland is active in many international organizations, but retains a strong commitment to neutrality.

      Population and Language
      Switzerland has a population of 7.7 million people. There are four native languages spoken and many people also have a good English level.

      1. German 74%
      2. French 20%
      3. Italian and Romansh 6%

      Switzerland is a prosperous and stable modern market economy with low unemployment, a highly skilled labor force and a per capita GDP (gross domestic product) larger than that of the big western European economies.

      Switzerland’s history has been greatly influenced by its geography, which divides the country into small regions. These regions were independent until 1848 when the country became a confederation. Since this time the number of regions joining the confederation has grown to a total of 26 that now make up the country of Switzerland.

      Generally speaking, spring is wet and cool, summer is warm and dry with maximum temperatures up to 35°C. Fall is usually dry, but cool. Winter is cold and dry and the temperature may drop below 0°C, especially at night. The Alps usually get a lot of snow, but even at lower elevations, it is not unusual to get a snowfall. More info on:

      Geneva airport is the closest international airport to IHTTI (about one hour by car or train). There are daily flights between Geneva and most European capitals. Zurich airport is about two hours drive.

      Getting Around
      The easiest and most affordable means of travel in Switzerland is by train. A halffare card (demi-tarif) can be purchased at any train station and allows travel on trains at 50% of the normal fare. For more info, please visit:

      The local currency is the Swiss franc. The franc notes come in CHF 10.-, 20.-, 50.-, 100.-, 200.- and 1,000.- denominations.

      Banks are opened from Monday to Friday from 8 a.m. until 5 p.m. depending on the branch. Foreign currency and traveler’s checks can be exchanged in most branches.


      Other Information

      The main voltage is 230V.

      Weights and Measures
      Switzerland uses the metric system.

      Phone cards are available in Switzerland and can be bought from any post office or newsagency. For mobile phone subscriptions, enquire at a telephone shop.

      Business and Shopping Hours
      Most offices are open between 8 a.m. and 5 p.m. (Monday to Friday) while retail shops open from 9 a.m. until 6.30 p.m. (Monday to Friday) and 8 a.m. until 5 p.m. on Saturdays.

      Religious Services
      The predominant religions in Switzerland are Catholicism and Protestantism. Orthodox, Muslim, Jewish and Anglican communities are also established in most major cities of Switzerland. Some services are held in English, you will find more information in your local tourist information center.

      Safety Tips
      Although Switzerland is considered one of the safest countries in the world, some basic personal safety rules apply:

      1. Never leave your belongings unattended
      2. Don’t let yourself be distracted at ATMs
      3. Don’t carry large sums of cash or valuables and always be discreet about them in public
      4. Never hitch-hike
      5. At night, stay on well lit streets and if possible travel in groups

      In the unlikely event that something should happen, the school staff are available to assist students.